Avis Car Rental
Car RentalHours:
100 Commerce Center Circle, Jackson TN 38301 Hours
About Avis Car Rental
Avis Car Rental Jackson is part of a globally recognized brand known for customer loyalty. While the rental process can be quick and efficient, experiences vary among customers. Many have praised the cleanliness and quality of the rental cars, noting they are newer models without any smoke odor. However, the physical store has received criticism for needing improvements, such as staff smoking inside the building and a lack of personnel available to assist customers. Some customers reported difficulties in reaching staff and experienced long waits, with one instance requiring a 20-minute wait for assistance. While one staff member received commendations for their politeness and helpfulness, others felt that the service was lacking, particularly in explaining the rental agreement and additional charges. The overall atmosphere in the store has also raised concerns, with one customer finding the incense smell overwhelming. In summary, Avis Car Rental Jackson offers quality vehicles and some attentive staff, but there are notable issues with customer service, store conditions, and communication that need addressing to enhance the overall customer experience.
Most Recent Reviews
July 2026
This is the best car rental place by far. I called every car rental place and they all said that you need a credit card but this place. Let me use my debit card. So this rental place is really good the vehicle was really nice.
April 2026
Seamless experience. Called this morning and they were able to get me a vehicle and I was in and out.
October 2025
I had no problems here. They were helpful and very quick. The car was nicer than I had thought I'd get.
More Comments(78)
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