Firestone Complete Auto Care in Jackson, TN has been helping neighbors since 1926 with a range of vehicle services. Customers appreciate the friendly and helpful staff, especially for their clear explanations and honest approach. The team, including employees like Jeff and TJ, are known for their hard work and thorough inspections, making sure issues such as car shaking are properly diagnosed and taken care of. The shop offers comprehensive services including tire sales, oil changes, brake inspections, and engine repairs, catering to all makes and models. While some customers note that the service can be slow, they value the reliable and affordable auto care provided. The staff often works to accommodate customers by working them in early when possible. Overall, Firestone Complete Auto Care is recommended for its good service, honesty, and dedication to helping customers keep their vehicles in good condition, making it a trusted place for auto maintenance and repairs.
The staff were knowledgeable and courteous. The only hiccup was the coffee machine didn't work. Overall the experience was very good. I will continue to do business with Firestone in the future.
August 2024
They always have good service and they are good at explaining anything that you need to know about what's going on with your vehicle and if they find something that you didn't know. Always friendly and helpful
June 2024
Jeff and TJ were the best! We had an issue with our car shaking and they did a full inspection everything was great. They are honest and hard workers. If I lived in the area they’d be my goto for any problems. Thanks guys!
