Hampton Inn & Suites Jackson is a popular choice for visitors seeking a clean and quiet stay. Guests often praise the friendly and professional staff, highlighting employees like Amber, Brandon, and Jasmine for their excellent service. Brandon, in particular, received praise for going above and beyond to resolve booking issues despite system problems, demonstrating strong work ethic. The hotel offers a good breakfast with hot water for showers and a generally clean environment, though some guests noted minor issues such as over-salted food, a broken window shade, and a dirty toilet with mildew. The staff is attentive and helpful, often making good restaurant suggestions or accommodating guest needs. Guests also enjoy the peaceful atmosphere and often see nature, like deer, nearby. Despite occasional problems like a door that wouldn’t open properly or cracked soap dishes, the overall experience remains positive, with many visitors returning regularly. Hampton Inn & Suites Jackson continues to be appreciated for its friendly service, cleanliness, and convenient location.
This is my favorite place to stay whenever I am in Jackson Tennessee. Tell the cook no more dried up ham foe breakfast fresh ham only
December 2023
Jasmine greeted us at the desk. We asked for a place to eat & her suggestion of Crown Winery was on point. Just what we needed after a long drive. Hotel was clean & quiet. Water was hot for a good shower. Food was a little over salted @ breakfast. Saw a family of deer out by the parking lot.
November 2023
The toilet was dirty. Like black mildew under the rim. Wasn't looking to try and find yuck. I bent down to pick up something, and I saw it. The soap dish was cracked, and I removed the cracked part so it wouldn't fall and shatter in the shower. That just exposed the sharp edges. Breakfast was good. Very nice ppl at the... read full comment
