Victra is a local Verizon Authorized Retailer offering a full range of wireless devices, accessories, and protection. The store strives to create the best possible experience with knowledgeable and dedicated consultants. Reviews highlight fantastic, amazing, and great service from the staff, who are described as pleasant, friendly, personable, efficient, and conscientious. Their expertise and willingness to take time, go the extra mile, and ensure customer needs are met make them a major asset. Customers report consistently positive experiences over many years for all their phone, tablet, and watch needs.
Customer Service was the best. John went above and beyond to solve the issue with my phone. It was truly a great experience & showed me customer service is alive and done well at this store!!!
March 2024
JT was so pleasant to work with. He took his time and I didn’t feel rushed even though there were several waiting. His expertise made all the difference.
March 2024
I’m pretty sure the reps name was Dalton. He’s a major asset to your company. I needed a transfer pin for 2 phones on my account. I had been to Verizon a few times trying to get this done and dalton spent 30 minutes or more making sure I got what I needed. Really great service!
