Verizon offers a range of services including the latest mobile devices, 5G home internet, and business solutions. Customers can visit the Jackson store in person or use online services to schedule appointments and place orders, with convenient options for in-store pickup or free shipping. Many reviews highlight positive experiences at the store, particularly with staff members like Meribeth and Shemika. Customers appreciate their helpfulness, patience, and professionalism, noting that they provide thorough assistance when purchasing new phones or setting up services. One customer shared a story of a challenging day that turned positive thanks to a staff member who quickly resolved a phone issue. While some customers have had previous negative experiences, recent visits have improved, thanks to attentive management and staff. However, there are mentions of pricing concerns and suggestions to consider other options for better deals. Overall, Verizon's Jackson location is recognized for its friendly service and knowledgeable employees, making it a reliable choice for mobile and internet needs.
Phenomenal service! Meg was absolutely amazing — so helpful, knowledgeable, and patient with us. She explained all of our perks, guided us toward the best decision, and answered our silly questions. We truly appreciated her kindness and professionalism. Highly recommend! (Def needs a raise!)
March 2026
Brandon was awesome to work with and went well beyond above what he had to do to make sure everything that Verizon messed up with our order right. In the end, it all worked out and we are pleased with the TCC and the staff and that location. Thanks, Brandon, for all your work!
March 2026
Dylan was such a great help with everything I came in for today. He answered all of my questions and had me in and out quickly!
