“Susan Roiger did an amazing job. I have been coming to Susan for close to 20 years now for all of my phone and smart watch needs and I have never had a bad experience.”
“I went in this store because I had gotten the runaround from AT&T when I attempted to switch services. Shaniah showed me my options for updating my phone and helped me lower my bill. She set my phone up and helped me troubleshoot and get my teacher’s discount taken care of. She also helped my husband get his bill lowered with his work phone and we both walked out with updated iPhones. Needless to say, I did not switch to AT&T. Both ladies working in this store were amazing.”
10AM - 7PM
1438 S Highland Ave, Jackson“Brittney and Emily are Great Girls, they have always helped me with any phone issue I have had recently!! Im very satisfied with my cricket services at the south store!!”
“Best customer service in a T-Mobile I have ever had! I am from Chicago, and thats where all previous store visits have been. But this location was great! They were super busy when we walked in and yet, I didn't go 1 minute before someone asked me what my visit was for. She then stated "let me check with my co-workers to see what what kind of wait you're looking at incase you have other errands to run". She told me it would be about 10 min. I didn't even wait the 10 minutes before being helped. I talked with 3 of the employees, all which were very nice, and knowledgeable. As 1 employee was setting up my new phone, others were talking to me about other services and products I was browsing. The ability of multitasking! Hands down, exceptional service. I love nice people! Great job!!”
10AM - 7PM
1990 N Highland Ave, Jackson“Shana helped me for a couple weeks decide to switch from being a 12 year straight talk customer. Services has been good and the Free phone works great for all the social media things I do. Thanks girl.”
“The sales associate was very helpful and told me exactly what I need to do to switch carriers. Got me the phones I was needing and was very quick about getting it done from start to finish. The sales associate was very friendly and straight forward about services, plans and charges.”
“I haven't had any real issues with att. They are always pleasant and very helpful. I can get an extension with no problem because my payday falls different sometimes. Good job keep up the good work ?”
“We needed to go to a different location our local one cloed. This was in humboldt, it's a corporate store, great staff, knowledgeable, friendly, and had inventory. It was well worth the drive. You will be pleased!”
“Young lady named Stephanie helped us. She needs to be running this company and teaching others how to provide customer service. Give her a raise, make her president of the USA. No wait, if you take her from the Jackson store, I don't know who will be so helpful in the future? I know, let her run cricket from Jackson.”
“Great family owned business with awesome sales staff. My daughter purchased a screen protector for her phone and they were happy to install it for no extra charge.”
“GREAT! I busted my new android screen and Sam was able to fix it the next day and it only took about 2 hours. Good pricing, he was alot cheaper than most. Go see him! He has a store full of accessories as well.”
“I came in to trade in my phone & it took almost 3 hours for my info to transfer over, christopher was very very helpful! He was positive and patient the whole time, great service!”
10AM - 8PM
2030 N Highland Ave, Jackson“I met with Illya and he was one of the most knowledgeable young men that I had ever had the pleasure of having fix my phone. He was very patient and took the time to explain how to make my phone operate correctly. He is an asset to AT&T.”
8AM - 10PM
93 Stonebrook Pl, Jackson“Target is great. It's always clean, employees are nice and available. They have a wide selection of stuff. Also they have a price match guarantee so why not shop at target! It's easy, and I have so many problems out of Walmart lately, been using target instead wish everyone would”
“Let me tell you... I drove 225 miles to get a particular deal with Metro PCS. Mohammad and Ermila were fantastic and treated me like I was family. So get on down there and get your new phone...tell them Kentucky sent you.”
“Only one reason for these 5 stars ..and its because of one lady that works at this store other wise metro pcs as a company is the worst company with the worst customer service they let the old Hickory blvd store steal from me and retaliate against me for a complaint i filed against them..bottom line they really dont care one bit about there customers..thats why im not going to stay with metro pcs..but who knows you might have a different experiance if you go to a Corporate store. Wasted a bunch of money for just afew months of horrible treatment by this company...”
10AM - 8PM
919 North Pkwy, Jackson“The info from Spectrum call center conflicted with info from store so now I will have to make 3rd trip to spectrum office to return correct modem. Difficult when living 20 minutes from store.”
9AM - 7PM
1017 Vann Dr, Jackson“I was looking to switch to a I-phone and they advised me to come back next month when the newer phone comes out, I didn't want the new phone? When I mentioned that to a few friends they advised me to switch to the company they use cause they offer iPhones less expensive, also never let the customer walk out empty handed! I made a special trip to replace my phone. I've been a Verizon customer for or 25 years. ?☹️”
“Boy oh boy is this place loaded down with great prices on picnic items!!! The staff was so eager to assists searching for items!! Seems like these folks like what they do, the manager was coaching the staff along as they were bring stick items out to the floor!! Great job to this store for making you folks happy!!”
“My mom recently passed away and on my old phone which wouldn't turn on due to water damage were her voicemails that didn't get ported to my new one, I thought they were lost but I tried reaching out to some of these other repair places to get it fixed but they recommended me to come here which I am sooo glad they did. Not only were they so kind and understanding about why I was desperate to get the phone fixed but they had it done sooner than I thought. Thank you to Sam and everyone else that helped me! Absolutely great place to take your business.”