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“Had some issues with our order but the folks took good care of us. Brandon was awesome and went above and beyond to help us out and make everything right in the end.”
“Kevin was amazing and great today. I would come back and let him take care of me again. He was very polite and respectful. I would recommend Kevin to all my family and friends. He was amazing”
“Although I wasn't able to get my transition to FIrstNet done in the store, due to issues beyond their control, Samuel and Kira were great and very helpful in working on the issue. I know if there is a problem moving forward, they will be on top of it.”
10AM - 7PM
1438 S Highland Ave, Jackson
Mobile Phones
“The girl that worked on my phone was phenomenal. She was performing service with 3 customers at once.
WITH A SMILE !!
It was entertaining to watch.”
“Dwelyn was the young gentleman that assisted me. He was knowledgeable, attentive, informative and courteous! He took care of everything I needed and I never felt rush for a second! Great job thanks again!!!”
“Walked in with a problem, and walked out all fixed and ready to go!! The amazing lady that helped me did an awesome job, and was super professional!! She is a 100,000,000,000 on the scale of 1 to 10!! Wish I had her at every store!!!”
“The team at this T-Mobile specifically Lawrence, Paige and Tasha. Were extremely helpful it getting are account restored and I am extremely grateful for the help.”
“The staff at this T-Mobile store was phenomenal!
First we went to the north store which had no customers and were told sharply that none of the phones we wanted were in stock, even though it stated that they were on the website. We then decided to drive to the south store and I am so glad we did. Upon entering the store we were immediately greeted and asked what we needed even though they were busy with other customers in the store. As soon as a rep (Kira) was free, she answered our questions and quickly upgraded my son's phone.
If i need to go to T-Mobile again, this is the store I will be going to.”
“Target is great. It's always clean, employees are nice and available. They have a wide selection of stuff. Also they have a price match guarantee so why not shop at target! It's easy, and I have so many problems out of Walmart lately, been using target instead wish everyone would”
10AM - 1PM 2 - 7PM
757 N Royal St, Jackson
Mobile Phones
“GREAT! I busted my new android screen and Sam was able to fix it the next day and it only took about 2 hours. Good pricing, he was alot cheaper than most. Go see him! He has a store full of accessories as well.”
“Young lady named Stephanie helped us. She needs to be running this company and teaching others how to provide customer service. Give her a raise, make her president of the USA. No wait, if you take her from the Jackson store, I don't know who will be so helpful in the future? I know, let her run cricket from Jackson.”
9AM - 7PM
1017 Vann Dr, Jackson
Mobile Phones
“Phenomenal service! Meg was absolutely amazing — so helpful, knowledgeable, and patient with us. She explained all of our perks, guided us toward the best decision, and answered our silly questions. We truly appreciated her kindness and professionalism. Highly recommend! (Def needs a raise!)”
“I went to AT&T retailer on 2030 n highland ave and was sold the wrong phone and promised stuff that was not true. The worse customer service skills ever Was told I was so called flagged for 30 days that was not true. My bill was going to be 180 a month for one phone and I just had a feeling something wasn’t right. So i went to this corporate AT&T where they informed me that the stuff I was told was inaccurate and they took the time to help me resolve the issue and then I got the phone and watch I wanted no problem for less then a hundred a month with insurance . I would recommend them to everyone. The greatest customer service skills i had ever seen.”
10AM - 7PM
1990 N Highland Ave, Jackson
Mobile Phones
“Shana helped me for a couple weeks decide to switch from being a 12 year straight talk customer. Services has been good and the Free phone works great for all the social media things I do. Thanks girl.”
“Let me tell you... I drove 225 miles to get a particular deal with Metro PCS. Mohammad and Ermila were fantastic and treated me like I was family. So get on down there and get your new phone...tell them Kentucky sent you.”
“Went in to upgrade my cellphone. The associate was very friendly and helpful. I even got the T-Mobile Internet. The modem was free beings I was upgrading my phone”
“Thanks to the two service technicians that worked for 6 hours in the snow and sleet to get my service back up!!!! Their unwavering dedication to customer satisfaction was unexpected and truly appreciated!!!✌️?”
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“The guys that worked there were really nice and very helpful. I scheduled an appointment it was ready within the time frame! Everything works perfect now!! Would definitely use again!”