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“Cynthia and David were so helpful in getting a broken phone replaced. David did everything he could to help me find the best setup for my budget, and Cynthia even helped entertain my toddler during the process!
This is why cricket is the best: they keep it easy, stress-free, and low cost ❤️”
“Had a great experience with Jacob Lynch on 2/21/26. He helped me with getting our old landline stitched to a cell phone. He also helped upgrade my mom's old cell phone. He took the time to work with customer service and me to solve everything. Thank you Jacob.”
“I just upgraded my phone at the West Market Street location (#467). Chris W. was absolutely amazing. He went above and beyond to help me choose and set up my new Moto g stylus 5g! Customer service is simply non- existant in most businesses these days, Chris however, was kind, knowledgeable and really awesome! Cricket wireless is lucky to have him as an employee and should take care of him! I will seek him out in the future when I need help with my phone! Thank you Chris!!!!”
“Walked in to upgrade my phone. Gavin immediately assisted me, answered my questions and helped transfer my data from my old phone to the new. One of my best visits with AT&T in Johnson City.”
“Ever had are have a person at store tell u hold on am with a customer and the customer did know what he are her want in a a portable speaker so I ask if I can pay my bill why they made up there mind ... I was told to hold on just a minute done been there for 15 mins waiting patiently I have my wife and kids in the van waiting on me time is not a thing you hold on to when you are kind of in the mood to get things done you get them done so I left going out the door I said I'll hold on to a minute you can have all afternoon to help them I went to the other store in Johnson City was. Done better there was in and out there under 5 minutes. ?????”
“My wife had to change her phone due to incompatibility with an app she needed and William was extremely helpful. He got her phone swapped and transferred all her apps. Great customer service!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Charlee gave us the absolute BEST customer service we've ever had! My husband and I seeded new phones and it was a big job for one person to handle. Charlee handled it all beautifully. She had to handle other customers who came in for small things as well. Charlee deserves a raise, she's a total professional. I highly recommend this store and Charlee!”