The Sleep Number store in Johnson City, TN, offers adjustable beds designed to improve sleep by allowing individuals to customize their firmness, support, and pressure relief using their unique Sleep Number® settings. These beds feature SleepIQ™ technology that tracks and optimizes sleep quality. Customers can enhance their sleep experience with the exclusive Sleep Number® bedding collection, including comforters and support pillows. Staff members, including knowledgeable and friendly professionals, take their time to help customers find the right bed, explaining product features and answering questions thoroughly. Many reviews highlight the helpfulness, patience, and professionalism of the staff, with some customers receiving personalized assistance in testing beds and comparing options. Overall, the store provides a welcoming environment where customers feel no pressure and receive detailed guidance to match their needs, making for a positive and satisfying shopping experience focused on improving sleep quality.
Cora was extremely helpful!! Excellent customer service.
June 2026
Actually I did all my shopping online. I already owned a sleep number mattress and wouldn't have anything else. Sales Rep. Josh was helpful and answered all my questions. He was professional and courteous and easy to work with. I would definitely recommend this store and product.
June 2026
Chris was very knowledgeable and helpful. Would definitely recommend him
