The UPS Store in Johnson City offers a range of expert services including packing, shipping, printing, document finishing, mail and package mailboxes, notary, shredding, and faxing. This locally owned and operated store is dedicated to helping customers. Customers have described their experiences as refreshing, highlighting the good customer service which is noted as hard to come by. Staff members are frequently praised for being nice, having smiles, and being exceptionally helpful and knowledgeable. Specific employees have been recognized for their outstanding assistance and guidance, going above and beyond to help with difficult situations like Amazon returns. They are described as patient, friendly, and enjoying their jobs, making the experience positive for all UPS customers. The store is conveniently located off I-181 Exit 36, next to Outback Steakhouse.
Dhruv and Raymond worked exceptionally hard today to get us exactly what we wanted! very nice people and worked so hard to get me exactly what i needed and was very helpful when trying to perfect my pages! they were super nice i highly recommend them!!
September 2026
Levi and Co. were very helpful, gracious and fast. I’ve always appreciated the quality of customer service at UPS, and feel like this puts them way above FedEx. Great job, and I’ll be coming back for all my shipping needs. Thanks guys!
September 2026
Can’t say enough great things about Raymond. He’s the reason we keep coming back. He has excellent customer service a very pleasant and friendly demeanor and he’s always ready to help. We highly recommend him. He’s 5 star all the way! AAA+++!!!
