Aaron's is a business that offers rental agreements and has a team of employees praised for their excellent service. Customers highlight the delivery guys as "BEST" and "absolutely wonderful," noting their promptness, care with deliveries, and ensuring everything is "good before leaving." Specific employees are mentioned for being "great" and professional with a "good attitude," understanding customer needs and handling details meticulously. The company is recommended for helping customers find solutions, such as a specific fridge, and going "above and beyond" to assist them. They are described as helpful, never leaving questions unanswered, and working to get items delivered ASAP. Customers also report that delivery personnel are careful with belongings and listen to concerns. While many reviews express long-term satisfaction and appreciation for employees being "ALWAYS READY to help," one experience describes a negative situation with an air conditioner that stopped working shortly after being paid off. The company's response to fixing the issue was unsatisfactory, leading to a new unit that also did not cool effectively, causing distress for disabled customers. Despite a history of purchases and a problem with a previously paid-off item, there was a feeling of being treated unfairly. Other reviews consistently mention friendly, nice, and welcoming workers who are ready to help.
Been a customer for years now. Had a few bumps in the road but they have always fixed the issue.
January 2023
I have been with Aaron'sfor over 20 years. The east stone drive store in kitchen. Tenn. Has the most awesome employees I have ever met. I have purchased many many items from them. They are ALWAYS READY to help me whenever I need it. THANKS AARONS
January 2023
Went to Aarons today and got helped by the friendly worker named Spencer. He helped me out and was very nice and welcoming.