GameStop is a home base away from home for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards, sports cards, Pokemon cards, and other collectible card games. Its selection extends to gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, decorations, replicas, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, with the store now also buying PSA graded collectibles. This particular location is noted as being bigger than a standard GameStop and is described by some as the best store in the area. The staff are consistently reported as being friendly, helpful, patient, and kind. Employees are praised for going out of their way to assist customers, offering recommendations, helping with questions, and providing excellent service that creates great experiences. However, the store's operating hours are a significant point of criticism. It opens later than many other businesses, typically at 12 PM, and has varying closing times that are considered very early, which can be a major inconvenience. There are also isolated reports of the store closing before its posted hours. Despite the schedule concerns, the overall sentiment is positive, with the store viewed as a standard GameStop that provides a great selection and awesome staff.
Alex went above and beyond at the Morristown location for me. To the point of calling the owner and handling the situation greatly! If we had more workers like Alex at the Morristown location like the Kingsport location the world would be a better place! ggs Alex and co.
April 2024
This is the best store out of all in the tri city's!!! The manager, Cecil, is very helpful!!! Goes out of his way to help ppl an there needs!! I recommend to shop at this one over all the other ones!!!!
March 2024
Great employees. Want to thank gamestonk as well. #GME
