Verizon offers a wide range of services, including the latest mobile devices, 5G home internet, and business solutions. Customers can conveniently visit the Kingsport store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store staff is known for their friendly and professional service, with customers praising the exceptional assistance they receive. For example, a customer in Indiana had their phone issue resolved in just 3 minutes, and another customer in Indiana was impressed by the dedicated and hard work of an employee named Christy R. in helping them with a porting issue. Overall, Verizon's Kingsport location provides a great experience for customers, though some have noted that the rates can be expensive.
Morgan did awesome getting both my parents' phones updated & transferred!!
January 2026
Make sure to ask for Chris, he was super polite and helpful.
December 2025
The service is fine I don’t understand why they have the most uncomfortable chairs for customers and employees to use it makes me not want to be in the store at all
