Advance Auto Parts at 4839 N Broadway St in Knoxville is a helpful and friendly store that offers a wide range of automotive products and services. Customers appreciate the helpful staff, especially employees like Bradley who go above and beyond by assisting with parts and even installing headlight bulbs. The store provides free services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and recycling of batteries and oil. Many customers value the knowledgeable staff who ensure they get the right parts and receive helpful installation advice. The store also offers the Speed Perks loyalty program, which provides savings on store items and gas at participating Shell stations—customers have saved money on gas using their cards. Online orders can be easily canceled and matched with in-store prices, making shopping convenient. Overall, customers find the staff helpful, courteous, and attentive, making Advance Auto Parts a reliable destination for automotive needs.
Excellent service at this store! A huge special thank you to Chris who helped our daughter with her tire. His kindness and knowledge saved her day!
February 2026
Needed a battery in my jeep. Staff was nice, super helpful and got me back on the road in no time. I really appreciate them working on my vehicle even though it was cold.
December 2025
Chris was so helpful! Knew the part I needed and helped me install it in a jiffy
