AutoZone Kingston Pike in Knoxville, TN is a trusted retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the professional and friendly service provided by the staff. Danner, a staff member, was praised for his thorough and helpful assistance, including performing a computer readout and checking the alternator and battery, which helped prevent a breakdown. The store is accommodating to customers in emergency situations, such as when a vehicle broke down and needed overnight care. Brogan was noted for his excellent customer service, quickly offering help and assisting in finding the correct bulbs. Mike, the mechanic and manager, is recognized for his honesty, experience, and willingness to help, especially for customers like single working parents. Overall, the team at AutoZone Kingston Pike provides knowledgeable, caring service that makes auto repair and parts shopping a positive experience.
Shoutout to Robert! I stopped in with our activity bus and he was incredibly helpful. He didn't just find the right windshield wiper blades; he went ahead and installed them for me right on the spot. Fast, professional, and saved me a huge headache. Highly recommend if you need quick service for a larger vehicle!
February 2026
Went here for a light and they had what I was looking for. Worker went and grabbed it for me and I was on my way. Great employees and was fast. Thanks
December 2025
Thanks to Mark at this store who saved the day for my daughter. I called him to tell him that my daughters battery had died. She took vehicle over to him and he had it switched out with a new one in 15 minutes. Fantastic customer service!