AutoZone Maynardville in Knoxville, TN is a popular retailer known for its wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and knowledgeable staff, often highlighting the excellent service provided by employees. Frank and Leah received special mentions for their patience and friendliness, making a positive impact on customers’ experiences. Many reviews praise the team's ability to solve problems efficiently, as seen when a customer found the correct part after a mix-up at another location. However, there are concerns about unprofessional behavior from one staff member, which has drawn criticism. Overall, the store is recognized for its good customer service and willingness to assist customers effectively.
Huge shout of to Frank for helping dealing with a situation caused by another location. He was very patient and understanding. I couldn’t have asked for better service! We will be using this store from now on!
March 2025
Leah is awesome!!! She’s always super helpful and friendly and it’s nice to have a woman in the store! Keep up the great work Leah, I will definitely be back because of you!
March 2025
Love the staff at AutoZone on Maynardville Hwy they are so helpful and knowledgeable exactly what you need. Saved the day for me again.