AutoZone in Knoxville is a retailer of automotive parts and accessories. The store's visibility is noted as not terrific, but the customer service receives consistent praise. Staff are described as very friendly, helpful, and knowledgeable, with a great sense of humor. Associates frequently go out of their way to provide support, including helping to diagnose car problems, answering questions, and assisting with purchases. They are noted for installing parts for customers, such as air filters and windshield wipers, even fixing a vehicle on a Saturday night. Reviews highlight amazing service and great customer support, with multiple customers expressing deep gratitude, stating the staff made their day and that they are customers for life.
Trinton is always so respectful when I go in and uses manners . He’s is all so very knowledgeable about cars . It’s great to go in a store and have this kind of service’s !!!!
July 2026
Literally saved me. A very nice man took care of my car and went above and beyond to help me.
June 2026
Loretta helped out quickly and was very knowledgeable
