AutoZone on Holston Ferry Road in Knoxville is a leading retailer of auto parts and accessories. The store is consistently described as clean, well-organized, and easy to navigate. Reviews highlight the great service from a courteous, nice, helpful, and knowledgeable team. Staff members are noted for taking pride in the store and are seasoned employees who know about cars and parts. They provide great service by testing batteries, installing parts, and locating items at other locations if needed. Customers report being always taken care of well, with no lines and good service, making it a nice place to shop for auto parts.
Emilee and cassandra are the best human being with great and amazing customer service, came all the way from Michigan and my battery died, they gave me tools for me to change it and hit the road!!!
June 2026
Hysen was so nice and understanding when we had our wipers fly out in the rain. They even offered to put them on for us, which was more than helpful after the day me and my husband had.
June 2026
Emilee was very helpful and was a delight to chat with. Will definitely be back in the future!
