Best Western Plus Strawberry Inn & Suites is a well-loved hotel that offers a comfortable and safe stay for travelers visiting the Knoxville and Pigeon Forge areas. Guests appreciate its clean rooms, friendly staff, and convenient location near highways, making it easy to explore nearby attractions like downtown Knoxville and Pigeon Forge. The hotel features an indoor pool, a hot tub, and an exercise room, providing options for relaxation and fitness. The rooms are equipped with modern amenities such as a microwave, mini fridge, and a TV, with some guests mentioning that the rooms are updated and comfortable, though occasional issues with bedding or lighting have been noted. The hotel’s breakfast offers a variety of foods, including eggs, sausage, biscuits and gravy, cereal, yogurt, and waffles, with many guests enjoying the different options and quality. Some reviews mention minor inconsistencies in breakfast items and limited cable channels, but overall, the breakfast is considered a good value. Safety is emphasized, with guests feeling secure during their stay, even as a single woman. Many visitors highlight the kindness and helpfulness of staff, especially Lynn at the front desk, who has gone above and beyond to assist guests with special needs or last-minute requests. The hotel’s affordable prices and friendly atmosphere make it a popular choice for families, couples, and travelers on business or vacation. Despite some ongoing renovations, guests generally find the hotel to be a great value with plenty of amenities and a welcoming environment.
this is one of the best best westerns i've been to! i had a very bad experience with a best western in june and it turned me away but this one definitely changed that, Lynn at the front desk was very welcoming and accommodating , This is a great place to stop especially for long distance travel and the breakfast bar was... read full comment
August 2026
Lynn was absolutely amazing. She made everything so easy and she was so friendly. My room was clean and the pool was a big hit with the kids. The breakfast woman was awesome as well, the breakfast room stayed stocked and clean the entire time we were here. Will absolutely recommend and be back 😁
July 2026
New spot for us to stay in. The staff was so nice, the pool and jacuzzi were amazing as well. Breakfast was nice and tasty each morning. We normally stay in this area this will definitely be one of the places we chose again. Thank you for the amazing stay. ❤❤
