Dillard's Inc., one of the nation's largest fashion retailers, offers a wide range of clothing, shoes, accessories, cosmetics, and home goods at its West Town Mall location in Knoxville, Tennessee. Customers praise the store's helpful staff, such as Wendy in the men's section and Nikki, who provided excellent service and guidance when selecting suits. While the prices can be high, the quality of the merchandise, including popular brands like UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher, is noted as being worth the investment. The Knoxville Dillard's store is described as having a robust selection, with a wide variety of products not typically found in other locations. Shoppers appreciate the clean, well-maintained store and its convenient location at 7600 Kingston Pike #300, Knoxville, TN 37919.
Staff was incredibly helpful in finding the perfect dresses for my friend and me.
August 2026
Kim was amazing!!! She approached me and my mother and went above and beyond helping us pick out a suit for me. She is very knowledgeable and taught us so much about suits. It was an amazing experience and I am so happy with the suit I ended up with. Highly recommend asking for her to help you if you need to purchase a... read full comment
March 2026
Shajuan was a very helpful salesclerk! She was friendly and knowledgeable about all of the details in men's clothing. This location had a wide variety of men's clothing.
