FedEx Office Print & Ship Center in Knoxville, TN, is a one-stop shop for small businesses, offering a variety of services including printing, shipping, and customer support. The location provides FedEx shipping, copying, digital printing, direct mail, signs and graphics, and more. Customers can easily upload documents online for convenient pick-up or delivery. The reviews highlight a generally positive experience, with many praising the staff for their kindness, helpfulness, and professionalism. One employee received specific praise for her multitasking abilities during a busy period. However, there were some complaints about one staff member's customer service, which contrasted with the overall positive feedback for the rest of the team. Customers appreciated the respect and effort shown by the employees to accommodate their needs and resolve any issues. Overall, FedEx Office in Knoxville is recommended for its reliable service and attentive staff.
I had forms on my phone to print, and I went to the Fedex on Cumberland specifically because they had helped in the past. Ron helped me, and the forms turned out perfect. Very friendly, efficient staff. Thank you!
May 2024
The team here was great! Denisha was very kind and helpful and guided me through the process for getting multiple items printed with quick turn around time, and the team helped me with several questions I had. They also notified me when printing was ready for pickup. I really appreciate it!
August 2023
Awful service from the same guy everyone is complaining about (Eddie). I was treated like a fool, and inquiring about options such as “signature on delivery” felt like (I’m) pulling teeth. Why?The only saving grace was the store manager; she was normal and cordial. I am not asking for much, just normal decency.
