Lowe's for all of your home improvement needs. Stop by the local Knoxville, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. This location receives mixed feedback. Some customers report a great experience, finding the staff friendly and helpful, allowing them to get what they needed quickly. Others, however, describe difficulty getting help, with staff sometimes not thoroughly checking for available items. There are also notes that the store can be messy, with stuff scattered everywhere. While a significant delivery mix-up occurred with a wrong refrigerator delivered due to an item number error, the store handled it professionally, put the customer first, and resolved the issue, leading to a strong recommendation for their products and customer service.
Friendly and helpful. Much improved from a few years ago.
January 2026
Like this place environment is nice the employees are helpful and seem knowledgeable about where things are at returns are easy they always have what I need most of the time
December 2025
This location is great. The employees go above and beyond to do their job. One of the managers definitely went well above and beyond to take care of my needs as a customer and did not stop until she got it taken care of. He name is Mysti. Will definitely so this location everyone.
