Mattress Firm Kingston Pike is known for its friendly and helpful staff who are dedicated to helping customers find the best sleep solutions. The store's team, including Sleep Experts®, spend over 200 hours training to provide personalized assistance with mattresses, bedding, and essentials. Customers appreciate the store’s commitment to quality and affordability, offering the best brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, often at great deals. The store guarantees customer satisfaction with the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, allowing customers to try their new mattress risk-free. Many reviews highlight the outstanding service from staff members such as Jordan, Matthew, Tyler, and Zara, who are praised for their patience, kindness, and extensive knowledge. Delivery and post-purchase support are also highly valued, with staff showing professionalism and helpfulness during service visits. Overall, Mattress Firm Kingston Pike provides a positive shopping experience with expert guidance and a focus on customer satisfaction, making it a trusted place for quality mattresses and bedding needs.
Great help there let me take my time in my choice I highly recommend them
December 2025
Great selection, great prices. Customer service was awesome. Jordan was very helpful
December 2025
Amy was patient as I asked my crazy questions and listened to what I was looking for. No pressure buying is always the best way to purchase and she was knowledgeable about all the products!
