O'Reilly Auto Parts store #1730 in Knoxville, Tennessee, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, providing comprehensive solutions for vehicle maintenance. Customers appreciate the friendly and dedicated staff, who are known for their professionalism and willingness to help, even during busy times or in challenging weather conditions. For example, staff quickly replaced a car battery despite heavy rain, and assisted a customer by diagnosing a check engine light issue, offering instructions to fix it on the spot. Many customers find the employees helpful beyond just parts, often providing local recommendations or assistance with small purchases. The store also offers a free Loaner Tool program, requiring only a refundable deposit, which is convenient for those needing tools they don’t own. Customers value the quick service and the friendly atmosphere, with staff often laughing and joking with customers. Additionally, the store’s efficient ordering system ensures that hard-to-find parts can be sourced from other locations and delivered promptly. With over 6,000 stores nationwide, this O'Reilly location is known for reliable service, helpful staff, and a wide selection of automotive parts and services.
Great customer seervice! I went to two other auto parts stores before coming here, they were no help to me. But the staff at O'reily was able to get me the part i needed and even got me the cheapest option. That is something you don't see everyday. Def going here first next time i have a need.
May 2026
Always great customer service and technical support. Employees are very knowledgeable. Conrad is always on top of the little stuff we usually forget and have to make a second trip saving us time.
March 2026
Great place to get parts. This store supplies my business with parts and everyone goes above and beyond to make things happen.
