O'Reilly Auto Parts store #5413 in Knoxville, Tennessee, offers a wide selection of parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums. Customers appreciate the knowledgeable and helpful staff, with many praising employees for going above and beyond to assist with finding parts, installing headlights and wiper blades in rain, and providing expert advice. The staff, including team members like Tyson, are often highlighted for their friendly service and willingness to help, making first-time customers feel welcomed and valued. The store features a good variety of grease guns, accessories, and parts cleaners, with employees ready to assist. Many customers note that staff members work on cars themselves, which adds to their helpfulness. Overall, O'Reilly Auto Parts in Knoxville is recognized for its excellent customer service, knowledgeable employees, and quality products, making it a reliable choice for vehicle needs.
Robert is Extremely professional helped me find what I need right away and very nice.
April 2026
I bought some headlight bulbs here after going to several other places first and the man working there at the time, was really knowledgeable and helpful and didn't try to push me to buy other products like some of the other stores did. They also have decent prices and carried the bulbs I'd been looking for.
January 2026
Even in the snow this teams customer service couldn’t be stopped! Thank you all for the help!
