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“Derek and the team at U-Haul were super great throughout the months our move from knoxville spanned. Derek was very friendly, welcoming and accommodating during the whole process. We were able to leave our Ubox at his secure facility and bring items there for a few months as we were transitioning out. Derek also helped us pick up 2 more Uboxes when it was time to move. I can't thank Derek and the team enough for helping things go well during our move!”
“It was quick and easy. The only thing is when I left the gas hand was on Full so I stopped and put gas back in the truck so when I brought it back it showed Full however they charged me for more gas stating I did not return it with the same amount of gas in it.”
“I rented a trailer from this location to move a woman in, and a gentlemen named Robbie had asked me if I had thought it through first. I claimed that I did but it seemed he already knew I did not. If you are a future customer here, listen to him, he knows his stuff on all fronts.”
“It was a great experience driving the 26' U-Haul from Northern California to Knoxville TN. It was a great ride with the exception, the truck was not built for sleeping. We had a car transporter. Had two separate flats on different days. It was an inconvenience, but U-Haul provided exceptional support service. They were supportive and very professional. I will definitely recommend U-Haul to others and will be using them again in the near future.”
“I call to have my tank topped off & before I knew it the truck was out there ! We have been with the company for around 9-10 years now. Never had a problem.....Oh I do want to add that our AmerGas we use is located in Walland, TN and used to be Heritage Propane Co. when we first started with them. From when we started with them till now AmerGas bought them BUT I've STILL had the same good service as I did when they was Heritage OR I would not have stayed. Just had to add that since I realised most of these reviewers were from Knoxville. We are Maryville.....getting our service located in Walland. Which has & is serving us really well & good !”
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“Quick and easy pick up. The truck was available. There are lots of packing supplies to choose from in the store, which saved us a trip to find items elsewhere. Personnel were friendly and helpful. I would recommend them.”