U-Haul of West Town is noted for its excellent customer service and knowledgeable, supportive staff. Customers report a very large selection of trucks and trailers available, often allowing for convenient walk-in, same-day rentals. The location receives high praise for its helpful service with trailer hitch installations and wiring, resolving dilemmas effectively. Many highlight the easy rental and return process, excellent prices, and recommend this location highly for all moving needs including equipment and storage solutions.
Great experience and so grateful for U-Haul. I will definitely recommend as the van was ready, clean and ready to go. Setting up the appointment was definitely a PLUS with app. Wonderful customer service too.
Thanks Again U-Haul Knoxville!!! 🧡
June 2026
Staff was helpful and friendly! Easy smooth transaction, definitely will come back to this location when in need :)
May 2026
Chuck was an incredible help to our family!! We were stranded with a broke down vehicle & Chuck found us a truck & car dolly to get us home to TX. He took the time to find us the best option and get us back on the road quickly! We’re so grateful!
