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“Cal and the employees at Pro Image take pride in their customer service. I have had 3 excellent experiences here and would strongly recommend them for your sports apparel and trading cards. Great job!”
“Great staff large selection helped us with old table replacing bumpers and sold us the cloth all your party room accessories in one place highly recommend to stop in”
“I had a wonderful experience at this store today. ? Melissa took care of me of my transaction and she was such a pleasure. It’s so good to see retail, brick and mortar store shopping still has it! Thank you, New Balance!”
“Got my order 3 days ago. Packaged well. Appreciate the thank you note for my business.
Get to remember the great season we had in men's basketball in Florida (where I live)”
“Very great store. Can't remember the name of the young man who helped my mother and I but he was so informative and patient and kind. Only got to interact with one other man for a moment but he too was nice. The store is very unique and nice. Full of history and fun items to collect and have fun. Definitely recommend this store.”
“Bought snowboard boots here and met Bryan, he is super helpful and I ended up buying a new board and bindings here too because they take their jobs serious and want to help customers! Great place ??”
“I really like this store. Not the biggest selection but still a pretty good variety of items for any Vol fan. They typically have a few plus size women's shirts to choose from which is usually hard to find. Their prices are kind of high on some things but then also have things you may not find anywhere else.”
“First time here and I'll be back. Rarely have I experienced the level of customer service the guys working gave me. I was searching for certain kayak parts for a lower end start out, unfortunately they didn't have what I needed but those guys looked high and low to be sure.New to the kayak scene not into backpacking, hiking, camping, cycling that type stuff but have mercy they have such a selection of stuff that is so useful in general. Believe I nosed around for about 2 hours and seen some things I didn't know existed.They have one of the best selections of high end and mid level kayaks I've ever seen.River sports outfitters, keep up the good work and thank you for being pleasant and helpful.”
“I come here regularly and enjoy doing so because they almost always give me some sort of discount and sometimes if I buy a card without a top loader they'll give me one for free. The prices are great compared to other businesses. I get cards here regularly and because of this card shop I have almost the entire collection of the 2025 topps stars of MLB series. They also have a thing where you can pay like $10 and get to take a random poker chip with a number to get a card or pack in a case. Also on a sort of funny note my brother bought a Paul skenes relic card here and he found Paul skenes sweat on the jersey piece. Overall I think you should consider visiting Sports Treasures.”
“Great experience today at this store. Associate Will was world class. He took the time to analyze my feet and walk. Then answered tons of questions and gave 3 solid options. Patient, knowledgeable and kind. I will bring friends back to see and work with Will. Thank you so much.”
“I can’t say enough good things about REI. Every time I visit (whether in person or even just over the phone), the staff are consistently friendly, knowledgeable, and eager to help. They go above and beyond to make sure I find exactly what I’m looking for and that I understand the ins and outs of the gear. I also really appreciate the wide variety of trusted brands they carry; it makes shopping here so easy. It’s clear that the employees truly care about both the products and the people who shop here. REI continues to be one of my favorite places to shop for outdoor gear.”
“Super helpful and knowledgeable. Called and spoke about some service. They were so kind and helpful, I needed some plugs and no one around had the champion plugs but Fox did. I will use them for any of my parts or services needs ij the future!”
“This place has been in business for as long as I can remember, always in the same spot. To say they’re knowledgeable would be a vast understatement. They have experts on just about any facet of running you can think of. From biomechanics to cultivating the proper mental attitude. They have a good selection of high end running shoes and orthotics too. Not the widest selection of sizes and their prices are about what you would pay anywhere else. Give them a shot for your next pair of Pavement pounders.”
“Great place for Lady Vols gear. This is associated with Alumni Hall but dedicated to the ladies. Tons of NIL gear for the girls. Get your favorite players shirt or rock out those Volunteer Lite Blue shirts, hates, etc. Love the location here. Very wary to pop in and out without much of a parking issue. Pretty large store for just the women. Lots of kids things too”
“I love the alumni Hall great place friendly staff a little pricey but their merchandise is 100% the greatest best of you will ever buy and if you are a val for life this is the store for you cannot beat the friendliness of this company staff I recommend this place to anybody and any of their locations”
“The guys here are number 1 in my book!!!!
Called them from a competitors store that lacked service and inventory. Called Edwin Watts asked what kind of a stock did they have on 9.5 wide golf shoes. He replied a small but good selection. When I arrived they welcomed me and greeted me like they knew me. The sales man was very diligent in finding what I was looking for and after 45 mins we found the right pair for me!!!! I highly recommended these guys, even the manager was present to make sure everything was right. Next time I’m that way I will be stopping in. Thank you Gentlemen for your help!!!!!!!
Todd Kernicki”
“As a first time bow user. I went in to buy some arrows today. Met with H.A. He took the time to show me proper hand positioning, and how to shoot a bow. Left with arrows, and more knowledge on how to operate my bow. After today’s experience. Sportsman’s Choice will be my go to. For all my archery needs.”
“Academy is our go-to for outdoor equipment. We love camping, fishing, and grilling. This trip, my son found a great pair of house shoes. Strange, but true. Sometimes, they have things you didn't even know you needed until you see it. A trip to Academy never disappoints.”
“I had a great experience at this location on Christmas Eve. I was picking up an online order and felt a bit lost in the long holiday line. An employee named Kaneisha proactively noticed me holding my QR code and stepped in to help. She guided me to my purchase and had me checked out in no time. I truly appreciate her attentiveness—she easily could have walked past, but her great customer service saved me a lot of time! Thank you so much, Kaneisha!”
“This lady is an absolute angel, she is very professional and customer oriented. We had the BEST experience ever! I suggest anyone looking for a letterman jack to come here. It's a must.”
“Breona was friendly, helpful, and attentive to the needs of my husband and I. She even interacted with our baby boy and had him laughing.
She tried to up-sell as per protocol but was not pushy about it. Excellent customer service! She's a gem!”
“Lids has Vols and Titans merch covered but is also one of the few places in town that offers hats and jerseys for other teams, too. Bill was really helpful and has been with the company for 15 years!”
“Great service! Getting back into tennis after a break, and couldn't have been happier with choices and recommendations! Will be shopping here for all my tennis needs going forward”
“I spent a leisurely THREE HOURS trying on shoes to find exactly what I needed to stand and walk at work all day. Staff offered help, but left me to find what I needed - and I did not leave a pile of shoes in the aisle when I left. In particular, Christopher was especially helpful to share info about the differences in shoes and was generally delightful to talk to. Prices were lower than regular retail and if you catch a sale would be a great, great deal. I'll go back again ?”
“I spent 45 minutes trying on several brands and types of shoes, and Preston was unbelievably helpful and patient. He was also knowledgeable and courteous! Even though I ended up not purchasing anything today… he never lost his patience or his professional demeanor! Great job Dick’s Sporting for your customer service!”
“Ethan, crew member, is fantastic! I have shopped at locations ranging from Florida to New Zealand. Ethan has gone above and beyond the usually excellent customer service. I will direct all of my personal shopping and recommendations towards this location because of Ethan. What a great welcome to this new location. Thanks Ethan!”
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“Excellent equipment moving service. Jay's team helped move my behemoth of an elliptical from Knoxville to Nashville. Ethan and his teammate were excellent. They got the machine out of the first location and down a flight of stairs within minutes, then got it up the stairs and into a much smaller space at the second location without issue. They stayed extra time to troubleshoot and smoothly resolve a small technical issue with the console. Everything is working great. I highly recommend to anyone in the Knoxville area. I hope I can use them again for my next move!”