I've been here 3 times and each time the customer service is excellent!
February 2023
Absolutely HORRIBLE experience. One live person teller lane and a long line of cars at a “non busy” time of day. Then, when you finally get up to teller, you sit there for 5 minutes staring at a blank video screen. Thank God this is a bank I’m forced to use by my company to drop off deposits and not my personal bank.
October 2021
The back management is very helpful and the bank manager Kelly Whitin helped me with a HELOC and she has given great advice over the 10 year ive knowed her I would recommend Sun Trust to others.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.