The UPS Store #4996 in Knoxville is a locally owned business that provides a variety of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers consistently praise the friendly and efficient staff, noting their exceptional customer service. Many reviews highlight the knowledgeable manager and the team's willingness to go above and beyond to meet customer needs. One customer appreciated help with an Amazon return, while others mentioned quick service for notarizing documents and shipping. Overall, The UPS Store is recognized for its outstanding service, making it a recommended choice for anyone needing shipping or printing services in the Carson Pointe Shopping Center area.
I love this UPS store!. Everyone iwirking there are always kind and helpful. This is my stop for all of my coping/printing/ faxing-- even had something notarized there today..All of this, in addition to my Amazon returns. 5 stars with a doubt!
June 2026
Malia Lawrence was so very patient and helpful with creating labels for my 5 packages right at the end of the day. A driver was actually waiting for the 5th package because I was late getting there.
May 2026
Noel at the South Knoxville, TN store location did a great job at providing customer service. She made my experience in the store fast and efficient.
