The UPS Store in Knoxville offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Reviews highlight the wonderful, expert, and professional staff who are always polite, kind, helpful, and quick. Employees are noted for going above and beyond, taking great care and time to help with packages, Amazon returns, and complicated shipments, including international ones. They track down information to ensure proper handling. The service makes stressful situations easy. Customers report a high level of satisfaction, stating the store is awesome and highly recommend it, wishing more locations were this good. The store is located in Blak Oak Plaza in Halls.
Karen at the Maynardville hwy store was great with customer service. Because of how I was treated by her today I will definitely return. Thanks for all your help Karen!
June 2025
The employees that work at the Halls store are awesome! They are always so polite and helpful. Their names are Kathy and Brock. Thank you for hiring such nice people!
June 2025
Always quick and wonderful customer service. Have yet to come across any employee who isn't kind. More locations should be this good. Highly recommend.
