Verizon at 9304 Kingston Pike offers an exceptional in-store experience for customers seeking wireless services. The store is staffed by knowledgeable and friendly consultants who provide personalized assistance with phone upgrades, plan adjustments, and wireless accessories. Customers have praised the staff for their professionalism and willingness to go the extra mile. For instance, one consultant helped a customer find a specific phone at another location when it was not available in-store. Reviews highlight the patience and thoroughness of the team, making even complex processes easy and enjoyable for customers. Whether upgrading an iPhone, Samsung, or Motorola, or needing help with a damaged device, visitors can expect a high level of service. Many customers have expressed their satisfaction and willingness to return, making this location a highly recommended choice for anyone looking for Verizon services.
We stopped there because our bank accounts with Bank of America were hacked & the scammers might have used data from hacking 1 of our cell phones. So the technician ran a few scans & it checked out clean. No fee!
November 2025
I've been a loyal customer for years with Verizon. Cam made the upgrade process smooth and provided the best process possible. Showed us all of the amazing current promotions we qualified for. Cam, our sales rep, was absolutely amazing. Go see him for all your needs!
November 2025
Cam is such an amazing sales rep. Helped us with everything and was so nice