Verizon has received positive feedback from customers who praise the exceptional service provided by its staff. Cale assisted a customer with a phone issue, making the upgrade process smooth and keeping them informed throughout. James also impressed a customer by completing a new phone purchase in just 30 minutes, providing honest and detailed explanations. Another customer visited the store for information on upgrading their phone and plan and plans to return for further assistance. Shanti stood out for her extraordinary service during a time-sensitive phone transfer. She went above and beyond to ensure the transfer was completed smoothly, offering to take the devices home to finish the process when time ran out. Her patience, clear communication, and proactive approach in handling potential issues made a stressful situation manageable. Customers have expressed gratitude for the caring and capable staff, highlighting their dedication to providing a wonderful experience. Overall, this Verizon location is recognized for its friendly and knowledgeable employees who strive to assist customers effectively.
Darien helped us with an issue that our Verizon Maryville store gave us the wrong information. We will definitely be using this store going forward. We have been Verizon customers for 18 years. I would like to continue that with someone who is knowledgeable. Thank you again Darien.
January 2026
The Rep Mr.Cameron was very helpful with picking the best plan and products. He is very knowledgeable and helped me understand what I was getting for my money. Highly recommend you go see him for your wireless needs
January 2026
Heidi Whitaker at the Verizon store was outstanding. She helped me get my new phone set up, handled the transfer smoothly, and went above and beyond by getting me logged back into my Facebook after I’d been locked out for over three months. Professional, patient, and genuinely helpful the whole time—highly recommend... read full comment
