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“Professional and friendly, great customer service. They helped us find what we were looking for and let us know of deals to help save even when we were ready to check out. Appreciate their patience with us and asking about my prior military along with sharing theirs and family branches.”
“Great service, helped with the replacement of an online order for which i purchased a one time replacement but when i tried to redeem it, the online oakley denied my request. We went in sevierville assuming we would get the same response but they replaced the 10 mo old pair with a scratched lens right away. Thanks so much!”
“Grace and Claudia are amazing the whole staff is amazing but specifically want to shout out grace and claudia for helping with our wedding vans and just being awesome”
11AM - 7PM
Sevierville
Mens Clothing
“This location was a discount store with clearance racks of what seemed to be discontinued items, irregular items, or somewhat odd sizes (eg 30 x 38 men's jeans). We walked around for about 30 minutes and we all found items we liked and ended up with 3 full shoping bags of clothing for work as well as a few casual items.”
“I ordered 4 dog bowls and absolutely love them . I got 2 in a turquoise and 2 in the olive color they do , I thought the turquoise would have been my favorite but the olive is breathtaking . These are BEAUTIFUL and quality pieces that I am excited to be able to use ? I will definitely order more products in the future .”
“Had the best experience here tonight. My husband has a job interview tomorrow and he can only wear size large tall. Eddie Bauer is one of the only places we know that keeps his size in stock to grab something immediately. We went in with no idea what to get and Arthur was on the spot with helping him find exactly what he needed for his interview. Can't say enough great things about Arthur and all his help. The sales in the store were unbelievable! We will definitely be back.”
“My husband and I went in here hoping to find shoes in his size. Most places don’t carry a size 15 so he buys shoes typically once a year. Sherry asked if we needed help and went above and beyond to help him find shoes. She looked through the entire stock in the back to find shoes for my husband. She focused on us for about 30 minutes. She was incredible. My husband left with the 2 new pairs of shoes but tried on 7+, the most he’s ever had an option of. Sherry never made us feel pressured to buy shoes, but wanted to find the perfect ones for him. Fantastic customer service from Sherry!”
“If I could give a 10 star here, I would!! The staff at the Levis outlet store in Pigeon Forge are wonderful and deserve raises! This is how you do customer service folks!! On a recent visit, the staff and I had experienced an error with their computer/ cash register but the issue was completely out of their control, we all know it's just a typical technology hiccup that we've all experienced before -- but they helped me all the way to the end to make sure I was taken care of. They maintained phone calls and emails with me until the problem was solved, and I couldn't thank them enough. KUDOS Alexis, Heather and Isaac!!!”
“I stopped by the Old Navy outlet in Sevierville and it was pretty much what I expected, in a good way. The store feels like a typical Old Navy, but just bigger and more packed with merchandise. There was a lot to look through, and it covered everything—kids, men, and women. If you like having lots of options, this place delivers.
The layout was easy enough to follow, but you do have to spend some time digging if you want to find the best deals. The clearance sections had some hidden gems, especially if you are patient and willing to look through the racks. It was not all perfectly organized, but that is kind of part of the outlet experience.
There were signs everywhere for 30% and 50% off, which made it feel like you could get a good deal, though I am not sure if those discounts are always there or just part of a promotion. Either way, it added to the appeal.
Overall, nothing surprising, but solid. If you already like Old Navy, you will probably like this store too. Just plan to spend a little extra time browsing to find the best stuff.”
“The store manager and the clerk were absolutely amazing. Helped me with a very complicated return. What a great store!!! I recall the manager stating she has been there for 10 years and has held multiple positions before making manager. Lucky Brand, you are very "Lucky" to have a person of this caliber working for your company and doing such a great job with customer service and sales. She and the clerk are to be commended for such exemplary service.”
“Love love loved Hamricks. Got 2 Bali bras to fit me for $40 total. I just paid $37 for 1 on Amazon. Got 2 pair of kids skechers for $60. All Christmas decor 90% off. Will be back for sure. This store is amazing.”
“I had an amazing experience with Ryleigh (good enough to ask her how to spell her name!) she helped me and my boyfriend find a comfy jacket and was so sweet and welcoming! You definitely lucked out on her as an employee ❤️”
“I missed the old store on Teaster Lane. I was pretty upset when it ended up closing because it was so easy to get to and get out of compared to Tanger, but the manager that ran the teaster store is now running this one and I’m pretty glad for that, because she recognised me and that was pretty cool, my Daughter extremely loves Rue 21 so do I their style of clothes is kind of a mix of the 80s and 90s, which is a time I grew up so it kind of makes pretty cool place to buy outfits. Just wish they would go back to shipping because not every store carries exactly what you’re looking for. And I mean, Rue 21, the company not specifically this store.”
“Enjoyed our visit. We were on a tight budget and were able to find a few reasonably priced items, which is hard to do these days. If you have the time to thumb through clearance items then you may enjoy a visit.”
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“Beautiful selection of clothing but I personally won't go back and didn't purchase anything the day I went because the lady working the followed me around like I was going to steal something the whole time I was browsing. I chose to come back closer to home and shopped at Gilley's where theres much less selection but no one harassing you while you shop.”