Bates Ford is a friendly and helpful local dealership that offers new car sales, used car sales, and vehicle service. Customers appreciate the quick and efficient service, often getting their cars fixed within a few hours. The staff is praised for being super friendly, helpful, and attentive to customer needs. Many reviews highlight the excellent service department, noting how they handle repairs, recalls, and software updates with care and speed. The sales team, especially two salesmen, is recognized for their professionalism and ability to find the perfect vehicle, even helping customers select "a sweet ride" off the showroom floor. Customers also mention that Bates Ford goes above and beyond by fixing issues at no extra cost and ensuring customer satisfaction. Overall, Bates Ford is seen as a dealership that combines fast, reliable service with friendly staff and a genuine commitment to helping customers find and maintain the right vehicle.
The process of buying a new vehicle is still long. However, the folks at Tony Bates Ford made it a pleasurable experience from the greeting to the final car handoff. Would highly recommend using them in the future.
August 2026
Everyone at Bates was pure pro. My sales guy was Matthew, and he took me to exactly what I was looking for. He never tried to show me something else or upsale.
January 2026
Beautiful showroom w/ all the connecting services near by making it real simple and pleasureable experience.thanks you all.
