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“I would like to extend, my deepest appreciation, to Lauren @ this T-Mobile location. I walked in today, with a very complex situation, that needed to be solved, with my business account. Lauren was kind, patient, thorough, effecient & very knowledgeable.
I travel internationally & in the USA for work (125,000+ flight miles this year). I recently relocated to Lebanon, from Hawaii. Excellent customer service & efficiency is extremely important to me, as a small business owner.
Lauren & the other employees @ this location, have been more helpful, than any other location I have visited, across this nation. I would recommend this store to be used as a training launchpad, for Middle Tennessee. My deepest appreciation, is expressed to the store owner. You have an amazing business.”
“This store is great, I was helped by a girl, and she was great to me and my mom helping us get new phones and helping us set them up. The two people who were working Sunday yesterday were great and very understanding and caring to us and we appreciate that so much from them.”
“Giving a 5 star because Briana is amazing!! Every time I go in the store she is the most helpful person in there. She’s fast, knowledgeable and efficient!! Sometimes I feel like a burden going in there but Briana always goes above and beyond to make sure I know what is going on. If it takes an extra minute she spends it with me. She is such an asset to your team. You should be praising employees like her!!!”
“I walked into the Lebanon location about in tears. My phone was stuck in voice over and i couldn't figure out how to get it off. Josh and Jason were amazing and helped me so much! When i arrived my anxiety was on 10 and they assured me they could help me and they did! Thank you two so much!”
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“This company has the best customer service ever. We have been with them for around 4 years now. I can call them with any questions or to ask for help and they are always so kind. They help us every single time and are always happy to do so. We love them!”