“Delivery came on the day it was scheduled and within the time frame indicated.
The delivery personnel were polite and professional.
I was kept up to date on my delivery via text messages.
All in all a good experience with absolutely no issues.”
“Jeremy and his team have done an exceptional job each and every time I have needed them. They have set the standard as to what service and timeliness should be. 10/10 would be smart to use his team.”
“I recently had a problem with a shipper. I went to this store and the employees were so helpful. They were very professional, and friendly. They took on a lengthy process to fix the issue. I appreciate their help”
“I walked in with a 2nd day air shipment and Ms Terri did an amazing job finding the perfect box for my shipment and she wrapped in in bubble and taped it!
6-star service!!
Thanks!”
“Overall: Amazing customer care! I live nearby and my heavy package was not delivered to my door at top floor today. I ordered it online and I added important delivery instructions. But somehow Fedex put a Ground Shipping label on it - means they don't have to deliver to your door. As a customer, there is no way I could know about this. There was no info about this before ordering. Only reason I had to order online was because I am a small woman and I live by myself. There is no way I can carry heavy things by myself like this one.
My package was left by the entrance, close to outside and I had no one to help me carry it upstairs. I called their customer care, I didn't receive a resolution, they only opened a ticket. So I had to drive to this actual location and asked for help in person. It worked! They actually helped me right away, they immediately provided me 2 guys, they arrived with a truck and delivered my heavy package to my door! They worked as a team.
I highly recommend this location.”
8:15AM - 4:30PM
100 Green St, Loudon
Shipping Centers
“I'm in the Loudon TN post office every few days with business from work, Every one has been super friendly and so helpful. Such a different experience than dealing with the Cleveland location. A big Thank you to Cody for always being so helpful we appreciate you!!”
“I had a SHIPPING issue between Amazon and UPS. Carlos Took the matter in hand and gave all information about the order to Amazon. After all his help and patience everything was resolved. Thank very much Carlos.”