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“Patrick at Greenway Kia of Rivergate was absolutely amazing to work with. He was professional, patient, and made the entire process smooth from start to finish. He helped me get my dream car brand new with zero miles, in the exact color and interior I wanted, and made sure I felt confident every step of the way. I truly appreciated his transparency, communication, and dedication to making this a great experience. If you’re looking for someone who genuinely cares about getting you into the right vehicle, Patrick is your guy. Thank you again!”
7:30AM - 5:30PM
1473 Gallatin Pike N, Madison
Auto Repair
“I have used this shop for multiple insurance claim repairs over the past few years and they never disappoint. Friendly, knowledgeable staff, quick responses to questions, and plenty of status updates. I highly recommend!”
7:30AM - 5:30PM
1212 Gallatin Pike S, Madison
Auto Repair
“Jr is the God send for people with car problems. It's not about money for this company it's about honesty. I love these guys and would recommend them to everyone I know. You Rock Jr.”
“I had done a fair amount of research on the Tiguan prior to going to Volkswagen of North Nashville. As soon as I walked in, I was promptly met by Marco Bowen. Very professional, introduced himself and asked if he could help. I told him what I was looking for, and he was very knowledgeable about the vehicle. He pulled two vehicles up to the front of the dealership; I was interested in the 2026.Prior to taking it for a test drive Marco took time to explain the different features and how they operated. Very professional, no pressure and answered all of our questions. It was a great experience dealing with Marco. I suggest if you are looking for a car you contact Marco.”
“Abtell is who I dealt with he was honest with us had my car back when he said he would the work looks great even went above and beyond my expectations I would highly recommend this shop and staff to anyone needing repairs done right.”
“I was both shocked and astounded by how much my salesman josh renfro truly did everything possible to help me purchase my new colorado. I wasn't expecting any form of deals let alone being approved for such great financing options! Im truly glad and thankful for my new colorado as well as the patience and help of both my salesman and serra chevrolet! God bless serra chevrolet!”
“He stayed over for right about an hour past closing on a Friday night just to make sure I got my car done because I was panicking after my original place screwed me. He was so patient. Highly recommend. They have earned my business for more than I went for originally! I can’t remember his name for the life of me, but I think he is the owner or the head guy in charge!”
“Best service experience I’ve ever had! I’ve brought my car in for repair 2 times in the past month and both times Wayne was amazing! I can’t thank him and the service department enough for being so friendly and caring. They truly know the meaning of customer service. Thanks again guys!”
7:30AM - 6PM
101 Anderson Ln, Madison
Auto Repair
“Every other Ford dealer service department in the area wouldn't schedule me for a Month! T&C said they'd let me drop off and try to squeeze me in over the next few days. Better a 3 day wait then a month. They ended up calling me by the end of the day with the problem fixed! I was very happy.”
7:30AM - 5:30PM
1013 Gallatin Pike S, Madison
Auto Repair
“Friendly and knowledgeable staff. They got me in fast. I dropped my truck off around 3:00 pm and they had mu transmission fixed by 3:00 pm the next day. I've been driving my truck for a week with no issues so I wanted to leave them a positive review. I would definitely go back of I need any more work done.”
7:30AM - 6PM
1473 North Gallatin Pike N, Madison
Auto Repair
“They were ABSOLUTELY AMAZING ! Pay no attention to the few bad reviews ! I had a wonderful experience with them ! Bryce was absolutely great to work with very professional and genuinely kind ! Kept me in the loop with every update and repairs were done in a very timely manner ! I am so glad my USAA adjuster recommended them ! I wouldn't hesitate to recommend them ! I made a yelp just to give my good word !!”
“Jeff, James, and Drew were all extremely helpful in getting my car fixed up and back to me in the same day. They went above and beyond for me and I appreciate it so much!!”
7:30AM - 5:30PM
1535 Gallatin Pike N, Madison
Auto Repair
“I had an outstanding experience with Caliber Collision. My service advisor Shawna and the General Manager Brent bent over backwards to make sure that my vehicle was done on an expedited timeline before I had to make a long trip. If they had not, I would have had to come out of pocket at least $1000 dollars to cover my rental car. Additionally, the workmanship was outstanding and the communication throughout was excellent. Thank you!”
“The service was fast and friendly. Prices continue to rise at a much higher rate than inflation and the price of labor and materials. Coupons adjust the price back to where it should be.”
8AM - 5PM
1541 Gallatin Pike N, Madison
Auto Repair
“1.the car looked like knew when we picked it up.
2. I was notified about the repair progress and changes.
3. Great staff: friendly, empathetic and very knowledgeable.”
“Highly recommend this buisness for all your car needs .. we have been bringing our families vehicles here for years for the most basic maintenance to more difficult issues& always have a great honest experience with amazing customer service.. most recently we were bringing vehicles for a used car inspection prior to purchase and they saved us quite a few headaches and potentially some migraines with their very thorough inspections .. because of them we were able to help our daughter find the perfect car for her after a bad accident! Forever grateful for this small buisness and their amazing customer service”
“This is Joshua Tidwell checking in! I came in yesterday for a new serpentine belt, tune up and today we changed the air filters. I also found out what else needs to be worked on for my used Camry so I’m looking forward to getting all this done with Josh and Nathan!”
“Traveling to Florida from KY & had a blow out on I-65. Tried 3 tire shops and Firestone got us in and out in 20 minutes! Can’t thank you guys enough for the fast service and affordable price. Thank you, thank you!!”
“I was skeptical after reading the lower reviews, but the service here was excellent. They were professional and friendly.
Took my dad's truck here, dropped it off, and I received a call about an hour later with the estimate. They let me know it would have to wait until the next day due to getting the part, but they promised to keep the truck inside so it wouldn't get rained in (issue was broken window regulator, and I couldn't roll up the window.)
Mike was friendly every moment I interacted with him and so were the other staff members.”
“I want to extend a heartfelt thank you to the amazing team at Pep Boys! While I was out running errands, my car suddenly started making strange noises. I happened to be near this location and decided to stop in to see if they could take a quick look.
The gentleman at the counter (who I’m convinced is an actual angel on earth) let me know there were several cars ahead of me. But when I explained that I was on my lunch break and the situation felt urgent, he kindly stepped outside to listen and assess the issue himself. After offering his honest opinion on what might be going on, I decided to leave my car in their care.
A few hours later, they called with the head mechanic’s diagnosis and suggested I tow the car back to the Honda dealership, where I had recently gotten an oil change. They suspected the issue may have started there—and they were spot on. It turned out the Honda mechanic had failed to install a washer properly, which caused a leak and the strange noises I’d heard. Thankfully, Honda acknowledged the mistake, fixed it at no cost, and my car is now running smoothly.
The Pep Boys team treated me like family and went above and beyond to help me during a stressful moment. I’m incredibly grateful for their kindness, professionalism, and honesty. I highly recommend this location to anyone in need of trustworthy, compassionate service. Thank you again to the entire team—you truly make ALL the difference!”
“I needed new tires and I had exhausted all my options - I couldn't wait and needed them ASAP and almost everywhere I went made me wait 3-5 days since the tires I wanted needed to be ordered then I came here and the service was exceptional and let me know my tires would be in that same day- I got all 4 tires that I wanted for a great price and alignment ! Thank you so much for your help and great service”
“Update 12/23/25: Thank you Tristan and team for your professional follow-up concerning this matter. I appreciate your willingness to reach out with a resolution.
I went to Tire Discounters in Madison, TN on 12/16/25 for a simple oil change. When I got home, I noticed that the overhead heating light above the service bay had melted the bug deflector on the hood of my truck while it was being serviced.
Within an hour, I drove back and spoke with JT, who acknowledged the damage and told me he had ordered a replacement part. He assured me he would call when it arrived so they could install it.
By 12/19/25, I still hadn’t heard anything, so I called at 9 AM and was told someone would call me back. No one did. Around 11:30 AM, I stopped by in person and was told by the front desk that there was no record of the replacement order at all, and that I would need to speak with JT on Monday.
On 12/22/25, I called again and spoke with a manager, who told me JT wasn’t coming in—despite being told on Friday that he would be available. During that call, Zach informed me they were taking no further action, and that I should file a police report and let corporate handle it.
This entire situation has been incredibly frustrating. The damage was caused during their service, the repair was promised on 12/16, and every attempt I made to follow up was met with delays, contradictions, or being brushed off. This should have been a simple fix, but instead I’ve been left with damage to my vehicle and no accountability from the store.”
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“Thank you Rhythm Chrysler Dodge Jeep Ram! Our salesperson Zach was very kind and helpful! Carley went above and beyond to earn our business! Service team was great! The new location is super impressive! We highly recommend Rhythm ? it was totally worth the drive from Clarksville!!!”