Verizon provides excellent customer service, as highlighted by multiple reviews. Customers appreciate the seamless process of trading in devices and switching plans, often resulting in savings. The staff, particularly Will and Mike, are noted for their helpfulness and expertise, handling various issues both in-store and over the phone. They are recognized for their persistence in resolving problems, such as switching lines between carriers. One customer praised a staff member for going above and beyond to assist during a critical time, demonstrating kindness and patience. Overall, the store is recommended for its friendly service and knowledgeable team, making it a reliable choice for mobile needs.
They are Always so helpful and truly listens to your concerns. They are great at offering suggestions to help you save on bills or phones or WiFi. I always recommend them to other friends and family.
January 2026
Mike for the win! My experience at the Foch Street location in Maryville was horrendous, so I ended up at this store for support with completing my trade-in and updating my account. Mike was friendly, knowledgeable, and helped me fix everything that the other location had broken. I’ll never go anywhere else!
