Advance Auto Parts at 2631 Frayser Blvd in Memphis is a helpful and friendly store that offers a variety of automotive products and services. The staff, including employees like Katrina, Stephanie, and Katel, are knowledgeable and eager to assist customers. Customers appreciate the excellent customer service, noting that employees go above and beyond, even helping with tasks like battery replacement, antifreeze checks, and providing helpful advice on signing up for coupons. The store provides free services such as battery testing, oil and battery recycling, and engine code scanning, making it convenient for customers. Many mention the staff’s positive attitude and willingness to help multiple customers at once, creating a pleasant shopping experience. The store stocks leading brands like FRAM, Carquest, and DieHard batteries, and offers options like same-day service and loyalty programs to save money. Overall, the store is praised for its helpful staff, good service, and quality products, making it a trusted place for auto parts needs in Memphis.
Good service, and know their customers, build a relationship.
August 2022
I dropped by to purchase a set of lug nuts for my vehicle. Katrina Smith helped me and was extremely nice. She even showed me how to sign up for emails for quick coupons. I saved $5 instantly because of her! Excellent customer service and very knowledgeable. If I need to visit an AAP store in Memphis, it'll be her location.
August 2022
Young lady (Katrina I think) working alone and still providing A1 service. She did not miss a beat assisting several customers at a time.
