AT&T Store in Memphis offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid plans with no annual contracts or credit checks. The store provides nationwide AT&T 5G service, which is included at no extra cost with unlimited data plans. Customers have praised the store for friendly and knowledgeable staff, with one employee being especially appreciated for quick, polite, and helpful service that got customers in and out in less than 30 minutes. Others highlighted positive experiences with customer service reps who are efficient, kind, and energetic, making visits enjoyable even when dealing with difficult issues. One customer shared a longer visit due to a service transfer problem but appreciated the calm and determined assistance from a staff member who patiently called various customer service lines to resolve the issue. Overall, the store is known for its good customer service, helpful staff, and the ability to find the right device and data plan for each customer.
Most enjoyable experience after leaving another Att store where the manager treated me like I was bothering him by coming into the store the saddle creek location the worst the manager the worst never to return again. The staff at the Kirby location was most friendly and made sure I was aware of every savings afforded... read full comment
June 2026
Great professionalism showing that you care about your customer and patient
