AutoNation Ford Memphis Service Center is a prominent choice for Ford service in the Greater Memphis area and one of the largest Ford service centers in the state. Conveniently located at the intersection of Mt Moriah Rd and American Way, it serves residents throughout Memphis. The center is known for its exceptional customer service, with staff members who are courteous and helpful. Customers have praised the team for their thoroughness during the buying process, with efforts made to provide the best financing options. Service Appointment Coordinator Kay received special mention for her patience and efficiency in scheduling. While most vehicle repairs are performed well, some customers noted delays and a lack of responsiveness regarding updates. The service advisor was recognized for being friendly and helpful, particularly in tire selection, with reasonable pricing and timely service. Customers also appreciated the welcoming environment, including complimentary snacks and coffee. Overall, AutoNation Ford Memphis Service Center aims to make servicing Ford vehicles convenient and worry-free for its clients.
