AutoZone Knight Arnold in Memphis, TN, is recognized for its impressive customer service and knowledgeable staff. Many customers appreciate the friendly and helpful demeanor of the employees, especially a young man who consistently provides excellent assistance. Shoppers often mention the manager, J.B., who is described as personable and professional, going the extra mile to help with tasks like battery installations. Even when certain items, like hydraulic oil, are out of stock, customers find great deals on other products and enjoy a pleasant shopping experience. Overall, AutoZone Knight Arnold is a reliable choice for auto parts, where customers feel valued and well-served.
I came in this morning and Jonathan helped me with my battery it was smoking and has a bad smell and I did not know what to do, he showed me what to do and explained why it was smoking and he sold me a battery and installed it for me thank you Jonathan I definitely will be coming back and shopping at this store!
August 2026
Got there at opening time, looking for a particular item that online said listed at this location, but the very first associate stated they didn't carry the item and proceeded to try and send me to Home Depot, 2nd associate came along and I showed him the picture from my phone and he went right down the aisle and got it... read full comment
June 2026
Fernando PSE Parts Expert made my day man 🤣 very knowledgeable and helpful. I recommend this guy for District Manager or something great. Definitely making this my go to location.