Best Western Plus Galleria Inn & Suites is a hotel that offers a mixed experience for its guests. While some guests have had a fabulous stay, with comfortable rooms, a well-stocked breakfast, and a great location near an outdoor mall and restaurants, others have encountered issues. The hotel's rooms are generally described as clean and comfortable, with good-sized family rooms that accommodate groups well. However, some guests have reported issues with the air conditioning, leading to warm and humid conditions in the rooms, as well as a musty smell. Additionally, the hotel's facilities are slightly dated, though this is not a major concern for most guests. The hotel's breakfast is widely praised, with a good selection of options available. The staff is also reported to be friendly and attentive. The hotel's location is a highlight, with its proximity to an outdoor mall, restaurants, and other attractions. However, some guests have noted noise from the nearby highway. Overall, the Best Western Plus Galleria Inn & Suites offers a mixed experience, with both positive and negative aspects. Guests should be aware of the potential issues with the air conditioning and noise, but the hotel's amenities and location may still make it a suitable choice for many travelers.
