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May 2020
I was scheduled to drop my vehicle off at this location and no one answered the phone and the gate was locked. I waited over 40 minutes and no response and no one in customer service could assist me. This is the worst experience I have ever had with budget and I frequently rent cars from this company. NEVER again!
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October 2019
They didn't have the vehicle we rented available. They only wanted to give us $50 credit for the inconvenience and still never did. We had to call around talking to person after person. In the ene we gave up. We rented a 15 passengers had to take a 12. It was a horrible experience.
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October 2019
They left us hanging. We reserved a car. When we arrived we walked like miles to get to the rental booth and were told there were no cars. So we had to scramble back to the airport take Lyft to hotel. Needless to say we won’t ever use Budget.