CVS is appreciated for its rewards and coupons, encouraging frequent shopping, often multiple times a week. Customers find the store clean and well-organized, with friendly and professional staff, especially helpful to seniors. However, some have had negative experiences with medication services, citing poor phone communication and issues with medication availability. One customer preferred CVS over nearby Walgreens due to better treatment and service. Overall, CVS is seen as a clean, organized, and friendly place, especially for those seeking good customer care and rewards, though some concerns remain about medication access.