Extra Space Storage on Charles Bryan Road in Memphis offers a variety of storage solutions including drive-up access units, RV parking, and non-climate controlled options. The facility features exceptional security, electronic gate access, wide drive aisles, and convenient freeway access. The staff is consistently described as helpful, friendly, joyful, respectful, sweet, knowledgeable, and professional. They provide excellent customer service, offering recommendations, unit tours, payment reminders, and flexible pay dates. The grounds are noted as very clean and well-maintained, with units free of pests. The rental process is fast and easy. While some note that prices can increase often, the overall experience is considered pleasant and hassle-free, with a commitment to making customers feel welcome.