Firestone Complete Auto Care in Memphis, TN, located at 3507 Poplar Ave, has been helping neighbors with vehicle needs since 1926. Customers appreciate the friendly, professional staff who provide reliable and affordable auto care services. The team handles a variety of services, including tire sales, repairs, and maintenance such as oil changes, brake inspections, and engine repairs. Despite challenges like downed computers and an overnight break-in, staff remain calm and efficient. Many reviews highlight quick service and knowledgeable employees, with some customers mentioning a lifetime alignment warranty from previous tire purchases. The shop is often praised for its cleanliness and respectful atmosphere. In cases of tire issues, staff quickly assist by repairing or replacing tires and balancing wheels, with courteous managers who prioritize customer satisfaction. Although wait times can be a little long, customers feel the service is worth it. Overall, Firestone Complete Auto Care is seen as a trusted place for vehicle maintenance, tire needs, and repairs, offering expert care tailored to each vehicle.
I'm grateful that my truck has a professional alignment. It rides like my truck now. I hate that you all are short-staffed. I didn't anticipate waiting 3-4 days. But, it was worth the wait. Thanks for holding my cell phones for my daughter to pick up Mensa. Felicia
June 2024
Mensa was calm, friendly, and professional, despite having to deal with downed computers and an overnight break-in at the shop. I was impressed by how quickly they completed my service that day. I was also thrilled to learn that I had a lifetime alignment warranty from a previous tire purchase. Great job!
June 2024
My go to place for all my vehicle services. Great expectations from Firestone! No problems encountered & timely mannered!
