First Horizon Bank offers a powerful network of banking centers, ATMs, and online tools, providing the reach of a big bank with the local decision-makers of a small bank. Customers praise the bank's friendly and helpful staff, who go above and beyond to assist them, even in preventing potential scams. The bank is highly regarded in the community, with one customer noting they have been a loyal customer for a long time. However, some customers have expressed frustration with the bank's COVID-19 safety measures, such as locked front doors, which they believe have resulted in a loss of business. Overall, First Horizon Bank strives to deliver a personalized and reliable banking experience to its customers in the Memphis area.
I was waiting after the previos customer left and the lady at the counter didn’t call me, but I may have been out of her sight, or maybe she was busy with paperwork. She was pleasant. The guard nodded and símiled .
August 2025
Always good service. ATM ONLY on Saturdays regardless of what web says!!! Summer Av is open on Sat
August 2025
I was fixing to be scammed! Person wanted to buy an item through Zelle, but sounded fishy. I called this location and the lady was extremely friendly and helpful. She even called me back when I accidentally hung her up. I am so blessed to have called her. I did not get scammed!! WHEN IN DOUBT, CALL SOMEONE!!!
