About First Horizon Bank - Memphis, TN - Elvis Presley Blvd
First Horizon Bank offers a powerful network of banking centers, ATMs, and online tools, providing the reach of a big bank with the local decision-makers of a small bank. Customers praise the bank's convenient locations and the great service they receive, particularly from the Spanish-speaking staff. However, some reviews mention inconsistent experiences, with one customer describing a less-than-professional interaction with a staff member. Overall, First Horizon Bank aims to deliver the best of both big and small banking, catering to the diverse needs of its customers in the Memphis area.
They have very friendly security people and the staff were very friendly and helpful. The lady who helped me took her time, as I'm 61, explaining and making I understood how to do my banking transactions on my cell phone.
March 2026
Customer service reps and all the tellers are very conscientious of needs of customers. And to top it off, so are the security personnel.
August 2025
I've been with this branch a long time and I'm always taken care of right.
