Independent Bank at 1711 Union Ave in Memphis is praised by customers for its exceptional customer service. Bank Manager Ellis Moore and Banker Samer Ibrahim have been commended for their helpful and professional assistance. Teller Mr. Fox also received recognition for his expertise in guiding customers through financial matters. Customers have consistently highlighted the friendly and trustworthy atmosphere at the bank, with Samer Ibrahim being described as an outstanding individual who treats customers like family. Overall, Independent Bank's Union Avenue location is regarded as a customer-friendly establishment that provides excellent service and support to its clients.
The best branch of the best bank in the city. Service is first class — efficient, courteous, and personable. I could not recommend banking here more.
May 2026
Ellis Moore and the whole crew really know how to take care of you, especially Jackie. Always helpful. They really know customer service
May 2026
Samer is always seems grateful to see me walk thru the door & greets me by name, genuinely curious how I am. I am grateful that I chose this iBank to handle my financial needs. They take care of Business PDQ
