Independent Bank at 1711 Union Ave in Memphis is praised by customers for its exceptional customer service. Bank Manager Ellis Moore and Banker Samer Ibrahim have been commended for their helpful and professional assistance. Teller Mr. Fox also received recognition for his expertise in guiding customers through financial matters. Customers have consistently highlighted the friendly and trustworthy atmosphere at the bank, with Samer Ibrahim being described as an outstanding individual who treats customers like family. Overall, Independent Bank's Union Avenue location is regarded as a customer-friendly establishment that provides excellent service and support to its clients.
Very friendly and professional, earned my business!
August 2026
Samer Ibrahim is my business banker and I love our working relationship, anything I need it gets taken care of. Walking into the branch, I always feel so welcomed and appreciated as a customer. Shoutout to the whole Midtown branch team for the exceptional service.
June 2026
The best branch of the best bank in the city. Service is first class — efficient, courteous, and personable. I could not recommend banking here more.
